Billing : The rates for the various services of the hospital are fixed as per the schedule of charges. These charges are subject to change without prior notice.
All miscellaneous charges such as telephone calls, breakage, attendant’s fees, etc that are excluded from the bill are to be settled by the patient at the time of discharge from the hospital.
Interim bills are prepared every 3 days for ICU patients, every week for the general ward and private room patients and are to be cleared within 48 hours
Billing services
| Department |
Timing |
| Billing dept (A-42) |
9.00am - 6.00pm |
Cashier services
CASHIER AVAILABILITY FOR IP SERVICES |
DEPARTMENT |
TIMINGS |
Main Cashier (A- 42, Gr.Floor in Billing Dept.) |
8.00am to 5.00pm |
Cashier (Casualty) |
5.00pm to 8.00am |
CASHIER AVAILABILITY FOR OP SERVICES |
DEPARTMENT |
TIMINGS |
|
Cashier (Diagnostic Centre counter No.2) |
7.30am to 3.30pm |
|
Cashier (Casualty) |
5.00pm to 8.00am |
|
On Sundays, the billing section accepts deposits and payments for discharge between 9.00am and 4.00pm.
Cashless services: Credit and Cashless service is provided to beneficiaries of TPA’s/ Insurance companies and employees of companies that are empanelled with the hospital.
Those companies that are interested in getting empanelled can contact the Public Relations Officer.
Medicine on account services: This can be availed by paying the requisite additional deposit and obtaining authorization from room no. A – 46.
Discharge: Patients will be discharged by the respective consultants. Bills are handed over to the patient/patient’s relative in the respective wards for clearance at the Billing Department (A-42)located on the ground floor. The patient is required to show the payment receipt of the final bill.
Birth Records: Before your discharge make sure that you collect the birth record of your newborn child. Make sure that all the particulars have been correctly filled. Any discrepancies or mistakes discovered later may pose serious problems.
No tips should be given to any of the staff in the hospital.
Feed Back Form: Our prime focus is the patient’s well being. We value our patient’s inputs in the form of suggestions or comments based on your experiences during your stay in the hospital. We would be highly obliged if you would be frank while filling the feedback form as it would help the hospital authorities to review and improve the services. It is not compulsory to include your name in the feedback form. Kindly put the completed feedback form in the suggestion box placed at the Nursing station at each ward before you leave the hospital.
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